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Fix for Google Account Issues

Dear Families,


I hope you had an awesome first week of remote learning.  It was lovely to see many of the students. If you have multiple accounts on one device, you need to watch this video.  It will teach you about Chrome profile/people and how to create them on your laptop/computer. This will make switching between accounts easily. Teachers might not admit non-DOE attendees to Google Meet for security reasons.

https://www.youtube.com/watch?v=N8nKQ2Eyh9Q

If you're on an iPad/tablet, you might need to use an incognito browser or follow the steps here:

https://www.youtube.com/watch?v=KictIK_2uPs&feature=emb_title  OR

https://support.google.com/docs/answer/2405894?co=GENIE.Platform%3DiOS&hl=en

If you have other technical issues, here's a little troubleshooting guide. 

Need Tech Help? Check this Guide.


If you run into Tech issues that the guide cannot help, please email me at cwong12@schools.nyc.gov.

Have a great weekend.

Sincerely,

Mrs. Wong




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